This code of ethics is established as a service to the public and to the industry to declare the precepts and practices to which all members of the Alberta Textile Care Association subscribe as a condition of membership

• Treat our customers at all times with tact and courtesy.
• Provide our customers with the best advice and to render skilled and conscientious services.
• Inform customers fully about any potential adverse effects that a garment or fabric may undergo during the cleaning process.
• Advise customers about the care label instructions, where these instructions may have adverse effects on the garment as a whole.
• Conform with all applicable health, safety and environmental legislation and regulations
• Maintain the highest concern for the health, well-being and safety of all our customers, employees, and the general environment.
• Promote improvements in operations and practices in order to better serve our customers.
• Preserve the highest standards and conduct our business in the laundering and drycleaning industry in a responsible manner.
• Protect the environment by using only the best professional processes in the industry.
• Uphold the principles of this code, and in the event of a complaint by a customer, to place all pertinent facts before the Association.